Project Manager & Business Analyst
Paul Eisenberg has been helping publishers of all types and sizes create, devise, and implement XML-based multi-channel content strategies for over 15 years. His specialties include business, content, and workflow analysis, project management, and instructional design. His project credits include engagements with: Johnson & Johnson, the Journal of Bone & Joint Surgery, Kaplan Publishing, Nature Publishing Group, Wolters Kluwer, and others.
Typical engagements start with a content strategy assessment that includes an analysis of content structures, customer needs, delivery channel options, editorial workflow, and organizational readiness. Subsequent activities range from content and taxonomy modeling with a focus on DITA-based solutions, to technology procurement facilitation, and management of systems implementation projects. On follow-up, Paul's instructional design expertise enables him to provide value-added support for the successful adoption of new tools and processes through design, development, and delivery of blended learning programs and user reference documentation.
Paul is expert in the leadership of cross-functional virtual teams using traditional management techniques, and has experience facilitating transitions to agile and lean software development methods. In May 2007, he received a Master of Science in Information Science degree from Pennsylvania State University.